How to make an Online Complaint at naa.gov.in?

      It just takes three simple steps to file a complaint at naa.gov.in:

1.       Registration
2.       Log-in
3.       Complaint-form
 
	Registration:

      	User needs to register himself/herself by filling the required fields in the Registration-form.
      

	After successfully completing the Registration process, an e-mail will be sent to your registered mail-id. (If you cannot find the mail, then 

	please check your spam section of your mail-box)

  	Click on the verification link given in the mail by the NAA

  	You will be directed to log-in page of the website

	Log-In:

  	User can log-in anytime using registered mail-ID and password.

	Log-in will have four facilities: 

	1. make complaint

	2. track-complaint

	3. history of complaints 

	4. edit the profile

	5. Log out

	Make complaint:

  	User can fill up the details required in the complaint-form along with evidence.

  	User can upload evidence of .jpg, .pig, .doc or .pdf format within 3 MB size.

  	After successfully completing the Complaint-process, the user will receive the Complaint-ID for tracking the complaint in the future.

 
	How can I track my complaint?

	Log-In:

  	User can log-in anytime using registered mail-ID and password.
  	

	Log-in will have four facilities: 
	1. make complaint
	2. track-complaint
	3. history of complaints 
	4. edit the profile
	5. Log out

	Select “Track-complaint”

	Track-complaint:

  	Enter the Complaint-ID and captcha.

  	You will receive the status of the complaint.

	How can I view my previous complaints?

	Log-In:
       

	User can log-in anytime using registered mail-ID and password.

	Log-in will have four facilities: make complaint, track-complaint, history of complaints and edit the         profile
      

	Select “View previous complaints”

	View previous complaints:

	The list of the complaints filed will be produced.